However, over the Christmas period, delays of many hours have become the new norm, making the normal functions of their PlayStation 4 basically redundant.įor first time PlayStation owners, the frustration is mounting as the email delays are now running into hours and PlayStation has still not fixed the error. Usually, when an email verification of this account set up is sent, it arrives fairly quickly via email. In order to game, as well as cruise the PlayStation store and join PlayStation Plus (which is essential for online gaming), users must have this network account set up. The email verification error occurs when first time users try to set up their PlayStation Network account for their PlayStation 4. However, the Mirror reported that PlayStation eventually released a statement that the problem was with “new account validation and password reset emails.” This led to great delays in new customers being able to set up their PlayStation account for their console. Thanks again for your patience! For password reset help: Īt first it was unclear as to why new PlayStation 4 owners were not receiving their new account verification via email. The issue with email verification delays has been resolved. UPDATE: On December 27, PlayStation announced via Twitter that this error has now been resolved: Now, as PlayStation owners enter Boxing day, there seems to be no real fix in place as the error continues. The excitement of receiving a PlayStation 4 on Christmas day has now turned into frustration as many users cannot access their consoles due to an email verification error.
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